Outsource Human Force

03

OUTSOURCING IN ALBANIA

Scale your business at no risk.

Request For Free

an analysis and 

optimization session!

The only Premium service!

CUSTOMER CARE

DATA ENTRY

SMARTSOURCING

We make your customer service efficient.

We transform and make your documents accessible.

We manage and optimize your business processes.

Consultancy worth $500

now free by July 24th

2 Months of Service Try & Buy.

They trust us

Our Partners

11000 Call in Italian, English, Rumanian, Greek

19000 Call

46560 Call IB-OU

/month

/month

30000 Call IB-OU

/month

/month

We work with your team and support your business, whatever its size, to transform yourinvestment into real value for you and your customers.

Try and Buy

Reporting

Quality Check

Nearshore

You can test our services for up to two months before starting a partnership with us.

During the test period we will study your workflow and collect insights to identify the best offer and the right team for you. After the

Each campaign is monitored and tracked to provide you with the most accurate reports.

Reports can be intraday, daily, weekly or monthly, as a tool to get both a

We control the correct execution of all tasks and the accuracy of the information provided to your customers, even on smaller teams: groups over 5 members are supervised by a Team Leader to

For additional accuracy, you can hire a Quality Check team who will validate the information handled in Data Entry and Customer Care services.

Training and monitoring of the Resources are much easier as we are just one hour ahead GMT timezone.

Choosing a nearshore partner allows you to know and train the team personally,, monitor their performance and collaborate more easily.

BULDING TRUSTTOGETHER

Why outsourcing with We are Fiber?

Consultancy worth $500

now free by July 24th

A three-stage approach

01

Preparation

• Writing an operations roadmap
• Definition of campaign launch date
• Definition of team monitoring activities
• Setting report frequency
• Setting report frequencyIdentifying/hiring the resources needed

02

Deployment

• Study of company details, workflows and guidelines
• Technical testing
• Staff training
• Go-live15-day testing stageTry & Buy
• Periodic reporting

Re-definition

03

• Evaluation of results and company needs
• Preparation of a new set of services
• Launch of the new process

Reliability guaranteed for your customers and for your business

Il tempo sta per scadere!

Improve productivity!

Consultancy worth $500

now free by July 24th

" we have a limited number of free consultancy places."

Wa are Fiber