Cut costs and save 70% of your time by entrusting data entry to outsourcing
Our service has a guaranteed accuracy of more than 99%, thanks to customized solutions and qualified personnel.
Put us to the test with the ‘Try & Buy’ formula. After 3 months, you decide whether to buy our service.
Talk to one of our consultants right away
They chose us
What we can do for you
Order Entry
Let us ensure the management and updating of orders and requests in real time, both online and offline. We provide a dedicated team that takes care of managing and sorting all incoming orders.
Data Enrichment
We provide for the constant verification, integration and monitoring of data and information in company databases. The updating of the CRM includes the acquisition of data and contracts related to customers, censuses and updating of registry changes, therefore facilitating customer management.
Document Archiving
We take care of cataloging, managing and making sure your documents, emails, folders and digital files are available at any time. With our document digitization service, you can save costs and time by entrusting a repetitive activity to dedicated resources.
We guarantee the quality control of the service with a careful and appropriate quality check. With our customized processes, we monitor activities and adaptations against the set objectives.
Process Quality Check
Our back office service allows you to better manage internal and external processes and improve the perceived quality of products and services and, therefore, the relationship with your end customer. Our resources take care of the internal processes of your business, identifying them and making them replicable.
Back Office
Take advantage of the ‘Try & Buy’ formula
Try our service for 3 months before choosing us as a partner.
OUR METHOD
To guarantee you an ever dynamic service, which caters to your needs and those of the market, we build our relationship one step at a time.
Based on your needs and an as-is analysis, we design a personalized service to ensure the correct management and tracking of the various operations.
Activities preparation
We define a to-be operating model aimed at identifying strategic priorities, to simplify access to non-digitized information, such as customer databases or data lists.
Definition of strategic priorities
We monitor your business through a dashboard integrated with your systems and centralized with data relating to the outsourced service. This allows for continuous analysis and fine tuning according to quantitative and qualitative KPIs.
Quality check
We ensure regular reviews with weekly reports on performance and campaign trends. This allows for constant monitoring and improvement of KPIs and the identification of new activities and objectives.
Report Sharing
Why choose
We Are Fiber
Minimal error rate
Our approach and internal quality check minimizes the possibility of any errors.
By optimizing the productive time of resources, we are able to generate an average saving of up to 40% on the costs of your company.
Saving
You will always have the possibility to reshape time and resource requirements, in order to respond quickly to market changes, according to your unique needs.
Scalability and flexibility
Try our services before buying them. Evaluate the team's work with a 3-month trial of the campaign, then decide whether to continue.
Try&Buy
We are in country # 1 for nearshore needs, being Albania. Proximity allows you to get to know the team and personally take care of the training and monitoring of resources.
Nearshore
WHAT WE HAVE DONE FOR JUST EAT
Company
Results
19
RESOURCES FULL TIME
Just Eat is one of the most important companies in the food delivery sector. With over 66,000 restaurants using the platform in 13 markets around the world, Just Eat allows customers to search for local takeaways, place orders and pay online, and choose from pickup or delivery options.
Challenge
Speeding up the insertion and updating of restaurants in the database, and eliminating the large number of errors present during the insertion processes.
Management of the entire data entry process, from data entry to digitization, database cleaning and big data analysis, to ensure compliance with deadlines and a 0% error rate. In particular, we take care of registering new restaurants in the directory, and creating and updating menus. The core team was supported by way of a control team to check for errors.
Solution
650
RESTAURANTS INCORPORATED / MONTH
NEW MENUS CREATED / MONTH
2.000
UPDATED MENUS / MONTH
1.1K
We Are Fiber
Registered office Rruga Qemal Stafa
31, 1001 Tirana
P. IVA L52519403R
info@wearefiber.com
www.wearefiber.com
Offices: Tirana | Napoli | Londra
